Judiet Dere - State Farm Insurance Agent - Renton (WA)

2 /5 Tim Loosier: I’ve been a client with State Farm for several years and recently reached out to the Judiet Dere Insurance Agency with questions regarding my escalating auto premiums and discrepancies in the claims listed on my account. Unfortunately, the experience left much to be desired. The agent I worked with was responsive and knowledgeable about underwriting practices, but the tone of the communication lacked warmth and empathy, especially given my clear frustration and confusion over unexplained rate hikes. I asked several times for clarification regarding the use of my consumer report and C.L.U.E. data, and while I received factual explanations, I was never given a direct acknowledgment of how this information was affecting my premiums. Additionally, there was incorrect or outdated claim information reported, some of which appeared incomplete or inaccurately categorized. Despite pointing this out, I never received a full or transparent breakdown of how these claims influenced the premium increases. The interaction felt more like a defense of company policies than a genuine attempt to address customer concerns or retain my business. Overall, I expected more accountability, transparency, and customer care from a company that claims to offer “the best combination of price, service, and protection.”

5 /5 Jerry Surge: I’ve had a great experience with State Farm for both my auto and home insurance. The team at Judiet Dere’s office is outstanding—always friendly, responsive, and truly helpful. I especially want to highlight Alina, who consistently provides exceptional service whenever I work with her. She’s knowledgeable, patient, and genuinely cares about finding the best solutions. That said, everyone at the office works well together and makes every interaction smooth and stress-free. I highly recommend Judiet Dere’s State Farm office! - Jerry S.

5 /5 Margaret Dofredo Gabutero: The best Insurance Agency and agents. They are always for the customer to find the best deal and ensure coverage protects all your assets.

5 /5 Singh Dhillon: It is always great to work with Juliet Dere agents when dealing with insurance questions and issues. Alina is always a pleasure to speak with, she’s always helpful and very knowledgeable.

5 /5 Thomas Rogers: Such a great agency. Sean, my customer service rep, really helped me out and had a great personality, was very informative, and made me feel very comfortable.