5 /5 Steve Patterson: I have had American Family Insurance for many years, and when I moved from Arizona to Washington State, Jennifer Ferrell (and her team) became my insurance agents. They were all fabulous to work with. Any time I had a question about my insurance rates (both auto and renters policy), they were very responsive and helpful. Whenever my wife and I were looking at potential homes to purchase, her agency was very quick to respond with home insurance quotes, which helped us through our home buying process greatly. I typically had a phone call with Jennifer once a year to review our policies, making sure we had the right coverage, without extraneous coverage that we didnt need. I always felt very appreciated and like an important client to Jennifer, and Im sure she treats every one of her clients that way. What a great team she has and what a wonderful agent!
