Jennifer Ferrell American Family Insurance - Bonney Lake (WA)

Russ Fedor Excellent Customer Service! Alina G was very friendly and extremely helpful. She definitely knows what shes talking about and she does her job well! She helped me save money on my home and auto insurance! Definitely recommend for anyone looking for great customer service to check this place out!

Dana Penniman I’ve had my insurance at this agency for a few years now and the employees have always treated me well. Randy Cox is my agent and he has been always been professional and great to work with. If I needed any changes done to my policies, he’s done it quickly and throughly. I never have worry about a thing! Thank you Randy!

Roberto Hernandez Shayla is absolutely the best! I’ve never had a better and more personable experience shopping and signing up for insurance. Whatever my questions Shayla is there! She’s thorough, knowledgeable, and honest. Shayla makes me enjoy calling my insurance company. Every company can learn a few things from this office and how amazing they treat their clients.

Kyle J Cristian has went the extra mile countless times now for me when handling my coverages. Ive decided to put all my policies in his hands including bringing my wife on board for our joint coverage after the recent wedding. If you want someone who truly cares about the individual - choose Cristian

Erik Etzkorn Ive been using State Farm for years and theyve always been fantastic. Patrick has consistently been an excellent source of information and assistance when needed. Im very grateful to have such a solid insurance company and representative, recommending them frequently to others when they ask who insures my vehicle.

Tom Boulanger Best place

Stefan Aviles Great experience, great customer service. Cheyenne is great to work with and helped me find the best quote for my needs for both auto and renters insurance. Couldnt recommend more highly

Shawnna kowalchuk Julisa Thank you so much for your patience and understanding. Your a rock star. I needed insurance so I called numerous places she gave me the best quote and when I couldnt get insurance that day she continued to reach out and help me set up my policy as soon as I was able to afford it. She was patience and kind even after stating I planned on going threw a different company. However Im glad I stuck with her instead.

MJ Chambers Wow! Above and beyond!! So grateful!

Shirleen Travers My Ford Explorer was declared a total loss after being rear-ended, and once again, my State Farm agent, Robert Castaneda, came to the rescue! I am incredibly grateful for his swift action and exceptional service. From the moment I contacted him, Robert was highly responsive and attentive to my insurance needs. I urgently needed an insurance binder for my new vehicle and a temporary auto ID card, and he ensured everything was handled promptly and efficiently as I received everything I asked for immediately in email. Roberts professionalism and dedication were evident throughout the entire process. He took the time to email me my temporary auto ID card and thoroughly explained all the details of my insurance policy. His expertise and knowledge were truly impressive, making what could have been a stressful experience completely seamless. What stood out the most was Roberts genuine care and concern for my situation. He treated me with the utmost respect and made me feel like a valued customer. His personalized approach and willingness to go the extra mile made all the difference. Thanks to Roberts hard work and commitment, I was able to get my insurance binder and temporary auto ID card, allowing me to drive my new vehicle with peace of mind. I highly recommend Robert Castaneda to anyone in need of insurance services. He is a true professional and a credit to the State Farm team.