Insurance by the Woods - Chehalis (WA)

Bowen Normajean (Nia) Im a longtime insurance client with American Family and will remain so based on my claims experience as well as the years of great service. I had a plumbing breakage and a large section of flooring in my home was ruined. American Family restored everything to the original standard, and even hosted me at a hotel during the worst of it while the work was going on. They kept the process moving forward (so I didnt have to), checked in with me frequently, and treated me with great regard and exceptional service every step of the way. As friends heard about the flooding, every one seemed to have an insurance claim "horror story" to recount, and were astounded to hear about how different my American Family claims experience was from theirs. (Especially at competitive rates) Paul Spencer and Heather Baer have helped me navigate coverage choices and secure great rates through the years. They reach out whenever new saving programs or options become available - for example just this week they started a discount for downloading a driving app on my phone. Best service, nicest people, great value.

Erica Sh I have a great experience with Dean as my insurance agent. He is incredibly knowledgeable and spends the time finding the best coverage between several carriers to ensure that I have the best coverage for my needs. He takes the time to explain everything thoroughly to make sure I understand the policy. He answers all of my questions with patience and clarity. Dean is also very responsive and follows up with me to make sure that I am satisfied with my policy. I truly appreciate the professionalism and dedication to her clients. I highly recommend Dean as an insurance agent. I refer him to my friends when they ask about anything insurance. Hes the guy you are looking for!!!

Diane Peters The online app is easy and useful.

Tess Botti Fast, friendly so easy to work with. Ysenia did a fantastic job of bundling our coverages, increasing what was needed and cut our costs in half! Communication was great. I couldnt be happier. 10 out of 10

Diane Neyens The process of finding satisfactory healthcare for staff at an affordable cost is sometimes an arduous task - even for a smaller business with only 30+/- employees. We have worked with Benefit Solutions NW for the last 2 years on extremely short time-frames and with serious budget considerations. They continued to search for the best options throughout our discussions and they stayed in consistent communication, following up efficiently and effectively. They were able to help us to better our full benefit package and automate some manual processes, including updating some compliance-specific steps that had been overlooked in the past. Gwens ongoing check-ins throughout our plan year have been invaluable and responses to our questions are timely and accurately handled, with incredible patience shown.

Noreen Lara After two major mistakes made by my previous insurance broker, signing up with State Farm was a breeze. I found this to be a pleasant experience and they make you feel like you matter. I now have a local company who listens and cares. They had new policies for me in no time at all and saved me some $$$. Rebecca was great to work with. I highly recommend their agency!

Lacey C Great customer service. I would highly recommend.

Amanda Cross Wonderful to work with. Great service. Quick and thorough. Will continue to work with them for all our insurance needs.

Kathryn Evans I switched Allstate agents in hopes the new agency would be more responsive to my inquiries. I am so glad I did! Leizl has been amazing to work with and timely responds to all of my emails. I highly recommend this office!

Kourtney Stark Mike’s team has been very helpful. After I finished the application Deandrea B. massage me asking if I had any questions. She was very kind, helpful and efficient.