IFC Insurance - Pasco (WA)

R. Boas My experience with Chun and the team at Pacific Reliance was great. They help coordinate my transition to my new providers and the rates were excellent.

Meg Schmidt Been with the office for about a decade and with State Farm for over 25 years. They are thorough, responsive and take their time to answer questions. My claims have been minimal but they have been a partner along the way in the process of restoring my vehicle.

ernesto Sandoval Great customer service

Peter Martin I can’t say enough great things about the exceptional service I’ve received from Becci Griffiths! She is incredibly knowledgeable, responsive, and always one step ahead when it comes to handling my insurance needs. Whether it’s answering questions, finding the best coverage options, or proactively addressing any changes, Becci consistently goes above and beyond. It’s rare to find someone so dedicated, professional, and genuinely caring. I have total peace of mind knowing she’s in my corner. Highly recommend her to anyone looking for outstanding insurance support!

Bentley Dempster I have been with Kevin Wasson American Family Insurance for almost 13 years. Always great service, I never have had to wait on hold for my call to be connected, I get to speak with a real human, who speaks my first language intelligibly, (I speak English, Im not sure if they have any multi-lingual capacity for service, but I would not be surprised if they at least have someone who can speak Spanish fluently, because there are many Latina people in this area). Great business, no bad or unsatisfying experiences. Highly recommended.

Sasha Funk Weve been working with Mary Hodges at BIG for a few years now and she is the absolute best! We found BIG after a terrible experience with another insurance company and could not be happier with them. Mary is so sweet and helpful and always takes the time to explain things and is good at finding ways to help us save money. The few interactions Ive had with her colleagues have been excellent as well. I highly recommend working with BIG and Mary!

George Asan Kris was enjoyable to work with and shared with us a complete understanding of our automobile needs.

Marley McDecoy Very fast and high quality service. I had a claim within my first two months of the policy, other driver was completely at fault and my agent agreed! No impact to my rate and despite the unfortunate nature of the incident Allstate had me feeling good throughout.