Horizon Credit Union - Ephrata (WA)

Bob Grazioli "Carissa Mell" helped me out. On a problem I was having with my checking account. Very well mannered and polite! A plus employee for your Bank!

Jeremy R Theyve helped me with health insurance for many years. I appreciate their willingness to research multiple options, based on my specific needs.

Emily Jenn was absolutely incredible! She made the process a breeze and I felt right at home throughout the car-buying process. Her attention to detail and respect for my needs were truly remarkable. If I could rate her service, I would give her a 1000/10! Thank you so much, Jenn, for going above and beyond to help me find a car that I absolutely love!

Jasmine H I originally called in with questions and confusion because of another branch but after talking to Adrian I had my loan transferred and I refinanced. Adrian is very knowledgeable, super friendly and answered all my questions. The branch manager is also helpful and explains everything top to bottom. The interest rates are extremely high but when your back is against the wall its worth it.

Feras Rabi I starting coming to this branch now that Dee is the new branch manager. She is great and her team there gets the job done in a timely manner consistently. I can always count on them to take care of my banking needs!

Ruby Mae Morgan While my taxes arent exactly super complex, theyre more than I can handle. I walked in without an appointment, and these folks bent over backwards to accommodate me the same day as quickly as possible. It is my pleasure to boldly claim that they are loads better than Jackson Hewitt. Youre going to pay about 15-20% more for Block Advisors, and youre going to be really happy about it because itll be worth every dime on your return after theyve gone well out of their way to find you every last dime the IRS owes you (*if* the IRS owes you). They even took the filing costs out of the refund for me since my budget was tight. It comes with an additional minor fee, but again, its worth it. The whole office seems to be filled with kind, gentle, sweet people, and next year, instead of being apprehensive about filing, Im eagerly strolling right down to their office instead with confidence.

Kyle Schauble Not sure why that review was for Northwestern Mutual, Ted Vause works at Pillar Financial. Not Northwestern Mutual