5 /5 Cindy Avans: I’ve been a customer of Herbert Snowden since 2007, for both my home and vehicle. The staff is excellent. In particular, agent Gordon Swan and office manager Kimberly Fletcher have provided service above and beyond the call of duty on numerous occasions throughout the years. It’s almost like having a close relative at the agency, but I’m just a regular customer. I’m so grateful to have Gordon and Kimberly looking out for my best interests, as I live in Edmonds and my home which is insured through them is 120 miles away in Ellensburg. Their latest example of 5-star service is what prompted me to write this review. I highly recommend Herbert Snowden Insurance to anyone who values personal service, experience, and excellence.