Fred Meyer Jewelers - Kent (WA)

1 /5 Cassy Akkerman: I’ve done all my shopping here for years and spent thousands of dollars. So has my husband, and so has my dad. I’ve gotten to know a lot of the girls over the years and never had any issues. Ethal and Mary did not have the customer service that I am use to and having it be back to back experiences. I’m going to be taking my business to another location from now on, and so will my husband, and so will my dad. Attitude alone just costed this location 3 lifetime customers.

4 /5 Jeannine Harris: I always find what I need at this location. Great customer service!!!

5 /5 Kyler Morrison: Just stoped in hoping to find a spring bar for my watch. The gentleman who helped me was named Tab. He is the perfect example of what customer service should be. My experience working with him, though simple and straight forward definitely left a great impression and I will always look to this location for my future jewelry purchases and fixes as long as Tab is still working there. He was patient and polite. If he was my employee I would give him a raise and use him as an example for all your employees.

1 /5 Amber Rutherford: I brought my bands in for a cleaning & inspection due to where we bought my bands was still not performing cleanings (only inspections) due to Covid. They almost gave my wedding band away to a total stranger & then two associates acted like it was no big deal! They first LOST my ring, as I stood there for over 30 minutes, they looked in all of the customers bags and finally found it in under another customers name. The lady handed it to me and didnt even apologize after. If that customer had come into the store before I did, they could have walked away with my wedding band.