2 /5 Phil Moore: I was in a car accident 10/18 and was told this company and its employees were "good, hard workers.
Mr Robert Reed handled my case and started off well, got the settlement for my totalled vehicle quickly.
But during my therapy and recovery, I kept getting bills from the tow company, fire department and hospital and Mr Reed kept asking me to submit the same paperwork over and over. I was in a second accident during this which probably complicated things a bit, but Mr Reed worked through it.
Eventually settlement happened and Mr Reed got me a fair amount.
Heres where it gets unprofessional..
Mr Reed contacted me stating I should be recieving my checks within the week, I waited ten days and inquired and the response he gave me was "we held the checks untill you confirmed the address for us to send them to"...
During this whole case, from the start, I only used one address and why would they not ask if it was still the same? Instead they held my checks. But Heres the slap in the face!
Once my checks were delivered, whomever printed my checks, not only misspelled my name but also got my address incorrect!
Luckily my bank understood, and deposited without a issue. I will not use them again in the future...
