Farmers Insurance - Gerald Lael - Ellensburg (WA)

Tracy Hoffman I am so grateful to the team at AmFam! They have the best customer service, especially when they are so willing to help any time we’ve called! Thank you AmFam! You guys rock!

Alejandra Garcia Ginger was A1 she made sure to explain everything that I needed to do to get a good deal. She walked me through the whole process with nothing but an outstanding customer service experience which made it easy and enjoyable and efficient for me. I appreciate her service and the way she handled the situation! From helping me find my routing number haha to making sure my email was 100% correct.

Heidi George After the most frustrating hold times where I thought I was losing my entire mind. I called this office out of last desperation and got through to a person who helped me find the right way to contact claims. I didn’t catch their name but they acted in kindness and generosity even though I am sure I sounded a wreck on the phone. They could have just hung up but didn’t. For that I am grateful.

George Hutter They are very helpful

Mikel Perez I had an amazing experience working with Luis for my home insurance! When I bought my house, he made the whole process seamless—super quick results and way more affordable than I expected. He even combined my home and auto insurance, which saved me time and money. Luis was professional, efficient, and genuinely helpful every step of the way. I highly recommend him if you’re looking for someone who truly has your back!

Kim Peterson Chrys Alexander made getting my first medicare plan a breeze! What a great agent! He listened to what was important to me and presented options that made sense. I thought it would be so hard to understand but not with Chrys as your agent! And, as a added plus,, he was a great guy to visit with! I highly recommend Chrys & his team for their knowledge & professionalism!

Joshua Mendoza I got the same insurance but changed to this agency. Theyre the best agency helpful people. I have only had three different agencies in my life. Always Rainwater is the way to go. Youll see