Family Crisis Network - Newport (WA)

Jr Vega Worst customer service and the rudest. I was never getting any bills sent to my house or email and they have no regard for people. I was unaware I had a debt to pay and I understand that it has to be oayed I am more than willing to take care of my debt. I am and single father of a 7yr old no help from anyone at all and now thnks to them not willing to work with me on a payment plan I am on the brink of having my lights and gas shut off. So I have tondecide wether to food on the table for my 7yr old or pay bills amd stupid SB&C. They garnish my checks 500 a month and dont care how it effects me or my family. Worst company ever they need to go out of business ..

Seattle Girl We too were locked into REITs and Annuities that made the company quite a bit of money but either flat lined or lost value. We had been handed off from Mr. Linde and at least two other advisors over time. Each one seemed to have to start over from scratch to learn about us and our investments in and outside of Ameriprise.

Greg Keith During our mortgage refinance, interest rates were changing up and down on a daily basis. Andrew was great throughout the whole process and helped us navigate to the best possible interest rate at the lowest possible cost. He worked closely with us and constantly kept us updated on changes and options that would affect our final outcome. Our refinance was fairly complicated but Andrews knowledge and experience made sure we got through the whole thing as easily and quickly as possible and with minimum stress. If you are in the market to refinance your mortgage, you would be doing yourself a great service by contacting Andrew Velin.

SweetScotty T I was audited and they charged me over 7k to defend themselves but did not defend my audit. I had to find a new CPA to defend me after I paid them. I asked for a copy of what I was charged for and they did not respond. After repeated attempts to get some info their lawyer responded but gave no info on what they did or billable hours. He just told me the money would not be returned.

J H I started with inherited funds in a ML branch in Idaho; that branch sucked. Then I transferred all accounts to a ML branch in Federal Way; that branch was awesome. Then the Federal Way branch was merged with the Tacoma branch. (It is my understanding that almost all of the ML employees from the Federal Way branch quit shortly after the merger.) I haven’t asked much of the Tacoma branch - keep my funds where they are and make disbursements when I request. They have failed on the disbursements. The previous disbursement took far longer than it should have - they had cash on hand for several business days before they initiated a transferred to my bank - only after several of my voicemails inquiring about the status of the disbursement, and they never called back to give me any status reports. And, that disbursement was in the wrong amount: I asked for X gross and Y net after taxes; I got Y gross and Z net after taxes. The current disbursement appears to be headed in the same direction. I called and asked for a disbursement (Day 1); the following business day they sold some investments to have enough cash (Day 2); two business days to settle (Day3-4). Cash is on hand. It is now business Day 10 and still no indication of a pending transfer to my bank. I’m counting business days - not weekends or holidays. This time I’m not calling to inquire - I want to see how long they forget to do their job. And, if they aren’t doing the simple task of disbursements, what else aren’t they doing?

Melvin Neighbours Were very satisfied with their handling. of the transfer of Trust Fund from old to new Trustee.