Aaron Smith - Financial Advisor, Ameriprise Financial Services, LLC - Renton (WA)

Elektra Candy (Candy Crush) As an update to my earlier review, I was contacted immediately after the review below and allowed access to my safe deposit box the next day so I appreciate the prompt response. __________________________________________ I ABSOLUTELY NEED to gain access to my safe deposit box and its VERY TIME SENSITIVE!! I walked down there (30 minute walk) to discover they are closed?!!! So I call and am given an email address via the message on the number. Ive emailed it 3 times in the past week with ZERO RESPONSE!!! YOU HAVE MY SAFE BOX!! You cant just steal peoples belongings!!!

TAYLOR ROICE Heres to the US Bank branch in CWU, and a huge thank-you to the US Bank associate named Lem. I experienced an online payment accounting error where I provided my checking account information but was charged from savings. No CWU employee in Student Accounts nor Cashiering could explain it nor hold themselves accountable, but Lem at this US branch went the extra mile and investigated the issue then resolved it. Glad to have a competent and attentive team up here in Ellensburg :D

Kaysee Stimac Joel is responsive to me and my clients!! I have used him multiple time and he has performed with not hiccups everytime!

Joe Schodowski I have banked with 1st Security for years, both on the personal and business side and couldnt be happier. Their knowledgeable staff helped our business weather the storm of the pandemic through two rounds of PPP loans. Thanks to their dedication to their customers and their knowledge of banking, their customers, us included, were some of the few local business that were able to take advantage of the 1st round of PPP funding. The same cant be said for other so-called "local banks." 1st Security epitomizes "community banking." Its like Cheers; everyone knows your name and theyre always glad you came! I know changing banks can be an arduous process, but do yourself a favor and consider transferring your accounts to 1st Security. You wont be disappointed!