Eric Zabala - State Farm Insurance Agent - Tumwater (WA)

M Pascua This insurance company rocks! Keith was extremely responsive and listened to what my needs were. He took the time to answer all of my questions and gave me insightful recommendations. He is supported by a great team who made the process go smoothly. Within a couple of hours we had all of the paperwork signed through an online document signing service. Highly recommended!

Nicole Duff Shana may be the best person Ive ever worked with at an insurance agency. She is great at communication, has a great heart, and is always willing to fight for her client. She is truly the best!

Y D Sun These are nicest agents in insurance!

Tahnee Ortega The experience I have had with this company is beyond amazing. From walking in the door to taking a seat to get all my insurance needs met. The customer service is top tier, they are friendly and genuinely care about their customers. Big thanks to the Heidi Huddle team! You guys are amazing!

Kevin Wheelock Mark and Mary-Carol have been my agents for years. Great service, always helpful. Highly recommended.

Jon Herget Jackson Hering in the Lynnwood office, tried giving me a call and I rudely hung up on him thinking he was a spam caller. He persevered and followed up with an email apologizing and explained who he was. I was really impressed that he reached out after how rude I was. He was calling to double check on my coverage and was able to save me money by adjusting my milage. Jackson is huge asset to your team and deserves a raise! Thank you Jackson, - Jon H.

Mad Max I had AAA roadside assistance for years, but there were some things. Maybe I didn’t realize or things that changed, I now have canceled my service with them. The following are a few areas of serious concern for me. 1. They do not deliver diesel fuel, they were willing to come and told me to a fuel station within about three hours, which was unacceptable. 2. On two separate occasions, I called in for roadside assistance and they could not help me because they had no one to service that area and I was within the parameters of our contract. One of these times was in a life-threatening situation and they chose to leave me stranded. I was north of Fairbanks, Alaska near the Yukon river which normally has a fuel station at the bridge, it was closed. I did not have enough fuel to get where I was going. It was winter time at about 50° below zero, after assessing the situation, I decided to conserve the fuel that I had left And just park idling which would give me more time with the heater running. I called AAA and they would not come and get me because they said I was not out of fuel yet, I tried to explain to them the situation and they said they would not help me, they told me to drive until I ran out of fuel, then call them, yet it would take them at least four hours to get to me leaving me in a car not running in 50 below weather. This is unacceptable. They’re putting pennies in front of somebody’s life.

Ma Jack I had the best experience purchasing auto insurance at an incredibly fair price. Agent Ryan was extremely helpful, especially when I needed to move my pickup date two days earlier than the insurance start date. I urgently needed a new plan, and he managed to get everything done within just one hour. Thanks to him, I was able to pick up my car on time. On top of that, he also helped me cancel and get a refund for my previous policy. Truly a kind and professional person.

Sanjuanita Muniz Josh and his team have been a fantastic resource for me. As an insurance agent myself Ive found that as much as wed like to be a great fit for everyone that isnt always the case. There are circumstances that sometimes prevent me from being the best option for some clients, when thats happened Josh and his team have been so wonderful to work with. I love knowing that clients Ive referred over are well taken care of. He has a bilingual staff which makes his office very convenient for a lot of my referrals.

Daniel Cruz I’ve been with this provider for a few years and the quality of service has remained consistent. The claims process is always smooth and they continue to offer competitive rates year after year.