Empire Insurance Brokers - Tacoma (WA)

Brian S. I had the pleasure of working with Rose Kirkman on my auto insurance. I was worried about my coverage after an accident but Rose actively listened to my concerns and answered all of my questions. After our conversation I felt much better thanks to Rose and her customer service skills. Allstate should feel fortunate to have her on their team. Brian

Jonesy Jones My experience with Conner and his team have been just perfect. I love their friendly service and appreciate how hard they work to ensure my needs are met. Thank you!

Shanelle Nuuanu My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

Kim Dean Barbara was very easy to deal with. She went above our expectations by staying late to get us a quote for our insurance so we were able to use a golf cart! Sounds very tedious, not much in it for her, I’m sure. We appreciate her gesture so much and would recommend her for your insurance needs. She cares and that says a lot about a person.

PRZ PRZ I appreciated the transparency and honesty of this agency. They didnt try to upsell unnecessary coverage but instead focused on what was best for me. Its great to work with an agency that prioritizes the clients best interest.

Ana Schofield Brittany with Nicholson and associates in Centralia, Washington did a magnificent job of finding me house insurance when coverage was complex. She stuck with me through an extremely time sensitive issue of losing insurance, and a $412,000 home being uninsured. Brittany listened and was most pleasant to deal with. Thank you Brittany. I highly recommend Brittany for any insurance policy a person may need.

My Nguyen Highly recommend this place. Im a new customer and looking into an insurance coverage for my new business. I worked with Nicole and it was a great experience. She is very helpful, kind, and responsive. She found me an affordable coverage for my business.