Bauder & Associates, LLC American Family Insurance - Richland (WA)

Luis Vázquez Chris made everything so easy to understand and found a policy that gave me exactly the coverage I needed. Chris is professional, helpful and efficient.

April Anderson My husband and I recently swapped insurance companies, joining Creek, so we havent been with them very long yet but so far have been very impressed with there customer service! Every time I have had to be on the phone with them, I have had no issues and everyone has been so friendly and helpful!

Ryan Christian The honesty of Michael and his team is why I not only refer clients, but I have my personal insurance with them now. I strongly suggest having just a review completed with them to see if you are covered enough compared to what you pay for at other insurance companies. My first review was in early 2024 and they let me know to stay with my current insurance company. Then I added my daughter to the policy as she turned 16 and asked them to review it again as I just went through a review with my then current company. They were able to not only lower my cost but increase my coverage.

Raul Paez Charlotte patiently explained my options and helped me select the right coverage for my car. I felt completely confident in my decision after speaking with Charlotte.

güeroshido 217 From the initial call to same day resolution, everything was handled professionally. The team was friendly and efficient, making the whole experience easier than expected.

Makenna Scott and his team (Tania is the awesome rep I’ve worked with) have been amazing to work with! I was having a hard time insuring an old home and they quickly got me a quote that was significantly better than what I’d been quoted elsewhere. I was able to get both home and auto through Scott and have had a great experience. They sincerely care about their clients and it shows. Already have recommended them to several people. Thank you Scott and Tania!

Justin Pease Awesome service and great rates! Nick is responsive and cares for his clients more than any other insurance agent Ive ever dealt with. Im not an insurance expert but I know I can trust Nick and his team with my insurance needs.

Roger I’m happy with allState ,my agent Miguel Rodriguez Is a great person,when i call him for questions,he help me out immediately friendly and politely..thank you family.

Eduard Santoro I had an amazing experience! The service was outstanding, and the customer support from Yesica was simply top-notch. She was incredibly helpful with my insurance, and I cant recommend this company enough! Plus, their prices are unbeatable! Dont miss out on this fantastic deal!