Bank of America (with Drive-thru ATM) - Kent (WA)

5 /5 Khloé Rose: I’ve been coming to this bank regularly over the past few months, and every visit has been a positive experience. The staff has consistently been friendly and efficient in helping my husband and me with everything we’ve needed. Chanley, in particular, stands out for her exceptional customer service. She’s incredibly personable and approachable, which has made our visits to the bank not only less stressful but surprisingly enjoyable—more fun than I ever thought possible at a financial institution! I’m truly grateful for the support she’s provided, along with the helpful financial tips she’s shared. She’s a gem! All 10s across the board.

5 /5 Marie-Josée Roy: We had not visited this branch since last year. We were pleasantly surprised to see that the manager and some other staff had been replaced. We have been customers of Bank of America and have been coming to this branch for about 30 years. It used to be a huge ordeal every time we came in person. Yesterday, was one of the best experience we ever had there. Very professional, efficient and friendly. All our issues were resolved rapidly. They finally have a very good team in place. Hopefully, they will all be there for a long time.

5 /5 Maryam Hakimj: I had an appointment at Bank of America and was helped by Calvin May—he was absolutely fantastic! Calvin was kind, professional, and had some of the best customer service I’ve ever experienced. He made the whole process smooth and stress-free, and you could tell he truly cared about helping people. It’s rare to come across someone so genuine and helpful. Huge thanks to ‘Calvin May’ for making my visit a great one! (Maryam Hakimi)

5 /5 Tsegay Tesfahans: I feel really special walking in this branch I was helped right away by Ms. Laxmi she was really professional and took care of my needs. Not only that she showed me how I can also protect my account using mobile banking app. Laxmi is a great asset to Bank of America. Thank you so much for helping me today Laxmi. I can tell you will go very far in life. The way you talk to your clients are A+ keep up the good work.

5 /5 Daud Osman: I am walking out of this center super happy today due to Laxmi. She was very patient with me, very nice and friendly. She helped me understand how Zelle works. Thank you so much for your help young lady.