Bailey Wealth Services / LPL Financial - Everett (WA)

Barbara St John I want to give a big shoutout to Dina who works in Cheney Utility Department. My son and his roommates share their Utility service sine September of 2023. They are almost finished with their sophomore year at EWU. I decided to pay their Utility bill every month for them to reimburse me, and thats been working out great! However, this month, the their Utility bill came out of my account; however, I was notified by text one day after the due date that their Utility bill was late and there was a late fee on top of it. I was in disbelief! I called the Utility Department and spoke to Dina. She confirmed the text that they didnt receive the payment. I immediately called my Billpay company. The Billpay was sent by a check to Cheney every month, but this month it was lost or was delayed in delivery. I frantically called my son to go in person to pay that day which he did. Dina empathize with my son and Kindly waived the fee, and flagged the account in case the check showed up to call me to let me know. Surely enough, a couple of days later I received a message from Dina to call her. When I did, she shared with me my Billpay check came in. I so appreciated her going above and beyond to call me. Thank you so much for giving me and my son your benefit of the doubt and working with us! We take pride in our integrity and responsibility!

Robin Semper Russ Panko is such a value to have. Knowing he worked for the IRS for so many years gave me confidence I wouldnt get audited when I filed my return.

pamela morrow ,they cash their own checks for free!

Joe Schodowski I have banked with 1st Security for years, both on the personal and business side and couldnt be happier. Their knowledgeable staff helped our business weather the storm of the pandemic through two rounds of PPP loans. Thanks to their dedication to their customers and their knowledge of banking, their customers, us included, were some of the few local business that were able to take advantage of the 1st round of PPP funding. The same cant be said for other so-called "local banks." 1st Security epitomizes "community banking." Its like Cheers; everyone knows your name and theyre always glad you came! I know changing banks can be an arduous process, but do yourself a favor and consider transferring your accounts to 1st Security. You wont be disappointed!

R.J GG Country financial has helped us with great customer service and providing services that work for our family and budget. Thank you for all you do. Our family had a great time watching the premiere of Jurassic World. In business it’s about people. It’s about relationships. – Kathy Ireland

Larry Brown Kelsey discovered a $10000 fraud on our checking account before I did. The us bank local closure still irks me, but the alternative is far superior.