American River Insurance Agency - Tacoma (WA)

Rachel Meek Got my business insurance here.. simple process and easy to get set up. Very straightforward and great rates. Cheaper by $150/year than a large company I got a quote from for the same insurance coverage.

Andrew Rodriguez Danette Glenn is absolutely incredible. She always is so professional and truly cares about her clients. I feel like we are family rather than business associates. Highly recommend and appreciate her. Keep Up The Fantastic Service Andrew

[email protected] Yogi2013 Gerry is the most helpful insurance person we have ever had handle our insurance for us. Knowledgeable, professional and caring.

Linda Howe I appreciate you so much Sidney for going above and beyond your job title to offer me help with transportation to my medical appointments. And thank you so much Lori for taking the time in helping me understand the coverages and what i really need that i sidnt have for a price lower than what i was paying. Coming into the office was easy and i already feel like you are my support, part of my family and that im really cared for. God bless you!

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

jane Bell Best customer service ever !

Tom Boulanger Best place