Verax Insurance Services - McAllen (TX)

Tania Hernandez Recommended by a trusted friend. Vanessa was very attentive, honest and efficient. Shopping for car insurance is a headache and a maze that I never look foward to navigate. Vanessa did everything for me and got me the best possible quote. Im never doing this myself again!!

Charles Wade Lisa takes care of us at Farmers Thomas Scott Agency. Shes very knowledgeable and helps break down your policy so you understand the coverages you have. We needed a tow and Farmers reimbursed us up to $75. I took my receipt to Lisa and she submitted to Farmers and I had a refund in my bank in less than 30mins. Excellent customer service at Thomas Scott Agency.

Clay Rush I have zero complaints about my experience here. Jamie Kelley is one of those rare people that make you feel like youve known them forever, an absolute sweetheart. She had me in & out of there within 15 minutes.

Martin T The ladies at this insurance are amazing! I’m very happy to do business here

Brayden Murphy Friendly and amazing

Kyle Ryan Carr has been a huge asset. The customer service is well above what I expected. Would highly recommend this company to any family or friends based on my experiences and the great service I have received.

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Patricia Aguirre Great service, everyone was so helpful and efficient. Especially Julia, she welcomed us with great attitude. Super easy to talk with her and she was able to help me with what I needed. Great prices and better people! Recommend 10/10

Tasha McGehee Great customer service! Working with Denise has been a great pleasure! I wouldnt use anyone else!

Donald Haller I have been working with Robert for over 2 years he is no nonsense professional. Great personality, easy to work with and exceptional listener. He saves me money each and every time. highly recommend him.