Valdez Jewelers - Alice (TX)

Michael Hollier Super nice brand new store. Really nice staff to help with your shopping.

Tre Marcus The service at this Kay Jewelers is top notch! We did ring shopping at Zales and a different Kay Jewelers store but none of them compared to this one. Javier worked with us in making sure we got the perfect rings. He was patient, understanding, thoughtful and went above & beyond…staying in contact with us even after hours. For my surprise proposal, he made sure the engagement ring was sized and returned before my proposal date. When the ring was ready to pick up on his off day, he still came into the store to make sure I got the ring and was happy with it. He and the staff also made suggestions for the proposal so they were extremely helpful overall. My fiance loves the ring and were so happy we selected this Kay Jewelers location.

Bill Zakareckis Excellent service and selection of pieces that the staff will ensure fits your budget and style. This is my go-to jewelry store..

Tiffany C We went in to browse for future gifts. Even though the associates knew we werent going to buy at that time, they went above and beyond! Jamal and Savannah were so friendly, knowledgeable, and made the visit extremely fun! The other girls in my family had been in before, but it was my first visit. I was beyond impressed with the service! Will definitely be making a purchase soon. Just in case they arent the ones working when I do, I wanted to make sure they got the recognition they deserve!

Andrew Danna I had a very disappointing experience with customer service. I originally purchased a bracelet as a gift from another location, but unfortunately, it was the wrong size. After contacting customer service, I was advised to order the correct size and then exchange the original at this location. However, when I arrived, I was informed that the exchange could not be processed there, despite the prior instructions. This left me in a difficult position, as I now had two bracelets and no clear solution. I became visibly upset and, in my frustration, used inappropriate language while explaining my situation. Rather than attempting to help resolve the issue, the store’s Director chose to have me escorted out by security. While I understand and take responsibility for my tone, I believe the situation could have been handled more professionally and with greater empathy.

Charles Murff Wonderful people with great customer service. Stevie and her crew really work with their customers to get them the best deal and to help keep the smiles on the faces of their customers. I will always recommend this Texas Pawn & Jewelry to all who need a good deal.

Awwa Ahmed Just bought this charm bracelet at the store called jewelryme inc. IT IS AMAZING! I dont usually write reviews, but I felt compelled to let the world know how much quality this bracelet was. I got so many compliments that I decided to buy a pair of earrings. The shipping was free and the items were reasonably priced. I fell in love with this company, that I hope they dont realize how good they are and start raising the prices. I just found out that they HANDMADE THEIR PRODUCTS!

Liz Affordable. Excellent Service. Friendly Staff. Every time I go to El Paso, I make sure to stop by and get my jewelry cleaned. They do an excellent job on repairs also. Highly recommend!!

Bien Rebugio Brought my wife in to browse for watches, and the owner and his wife were incredibly welcoming and helpful throughout the process. We ended up purchasing a Tissot PRX with a mother-of-pearl dial, and my wife couldn’t be happier. This is my second purchase here, and every visit has been an outstanding experience. Highly recommend!