Universal Insurance Services - San Marcos (TX)

Angel Vegas Good service ! Very helpful.

Margareta Fratila Today I called the insurance without even known anything about them. A very nice, knowledgeable young lady, named Gloria, politely answers me and stat to give me lots of details, getting me through , most likely ” educatinf me “ amour all the aspects of coverage, terms, detailed informations I need it to provide for her to get accomodate me for my needs and “ wants”! She was absolutely amazing!!! Never met such a young well informed agent as she was presented herself! Without hesitation I signed up the most “ wanted” service I wanted and need it! Thank you guys for having such an amazing ASSET IN YOUR COMPANY!!! I will stay how long she will stay there and follow her up wherever she will go! Please, call her and let her to help you! God bless you Gloria!!

Jessica Smith There were a few wrinkles, but they were quickly ironed out. Smooth process, affordable down payment, and monthly rate. God bless this business.

A Jones I am so thankful to have moved to State Farm! After years with another insurance company, I got a newer vehicle and my rates shot up. I got a quote from Vanessa which was great and then Alyssa called me to confirm everything and get things going. They were so kind with me and genuine! That alone is priceless! Thank you ladies for being the example of what true customer care is and for making sure I was well taken care of! I will refer all my friends to Crystal Plaster - State Farm office!

Monica Reed Wonderful agency with excellent customer service. They go the extra mile for their customers.

Andrew Hung Ryan has been handling our home/auto insurance needs for several years. Takes the time to explain his recommendations and reminds me when a policy is coming up for renewal. Absolutely fantastic to work with.

Jana Franscell Just want to give a shout out to Susan Pick with Kendall County Farm Bureau! I’ve been with them for years. When my daughter was in an accident a few years ago (not at fault, a lady t-boned her), I called to let her know about it as soon as I got to the scene. Ten minutes later I turned around and she was right there to make sure my daughter was ok and to start the process through our (and the other lady’s) insurance. Her guidance was invaluable to me and my family. Fast forward to last week. I got my insurance bill - which had significantly increased. I called her, and by close of business she had helped us in getting a much better rate for the same amount of coverage - because she KNOWS insurance! She is one of the kindest, most compassionate and knowledgeable agents in Boerne! Give her a call and let her take care of you like she has for our family! No hesitation for 5 stars! Would highly recommend!