TWFG Ratliff Insurance - Baytown (TX)

Desiree Coyle Hunter and Angela were a tremendous help in helping me find affordable home and auto plans for me and my 3 kids. Angela is incredibly friendly and helpful and always one step ahead of the game. Theyre definitely the company to call if you want to shop around and find a better deal.

Tony Moreno Poor customer service. Good luck talking with a human. They never call back and are slow to respond to emails. Mortgage insurance keeps going up, found a much cheaper option with progressive

Angly Xue I highly recommend them for their excellent customer service and strong knowledge of insurance. Mark reviewed my original policy, pointed out potential risk factors, and helped me find a suitable insurance provider based on my budget. He was incredibly patient with all my questions and explained each items in details. Even during our first interaction, when no business was made, I felt completely comfortable---there was no sales pressure at all. Thats why I always turn to them first when I review my insurance each year.

Matthew Meybel Espinal hooked me up with insurance and sr22 at a great price compared to another companies. She made things quick and easy and didn’t hesitate to answer any questions I had.

Dusty Rankin Hey everyone if you are looking for the best quality of insurance and amazing customer service Cortez Insurance Co. is the place to go!!! Ive been with them for 10 years or so. Two of my sons have had insurance with them as well as myself. And they are so amazing. Friendly, jump through hoops for you ;they do it all even after hours!!! Amazing people!!! I recently purchased a new vehicle and they have been amazing finding me the best insurance with all the bells and whistles And they even have text messaging which makes it so convenient if youre tied up and not able to use the phone verbally. Go with Cortez insurance company Timothy and Ivette are YOUR people!!! Cortez Insurance Co I Thank You!!! God Bless!!!

Rich N. Lisa is amazing at her job and her knowledge in the insurance industry has helped us tremendously! And shes just a wonderful person! Update: Lisa helped me get my vehicle back on the road after squirrels caused the mayhem!

Hope Youngblood They were able to save me thousands of dollars on my homeowners and hundreds of dollars on my car insurance. It was painless, easy and quick. Ronnie was not a high pressure salesman and there was no up-selling at anytime. He worked to get me the lowest rate possible for home and auto. I am glad I called and switched. Very professional and easy to talk to.

Miranda Dorsey Wow, Jonie was so helpful! She had so much patience and her responses were respectful and honest. You can tell she really want to help you. Would recommend! Call and ask for her!

Margareta Fratila Today I called the insurance without even known anything about them. A very nice, knowledgeable young lady, named Gloria, politely answers me and stat to give me lots of details, getting me through , most likely ” educatinf me “ amour all the aspects of coverage, terms, detailed informations I need it to provide for her to get accomodate me for my needs and “ wants”! She was absolutely amazing!!! Never met such a young well informed agent as she was presented herself! Without hesitation I signed up the most “ wanted” service I wanted and need it! Thank you guys for having such an amazing ASSET IN YOUR COMPANY!!! I will stay how long she will stay there and follow her up wherever she will go! Please, call her and let her to help you! God bless you Gloria!!

trudie hermann Matt has been our go to for all of our insurance needs! We was a great asset in keeping our policies up to date even while we lived out of the country. He handled our claims seamlessly and we highly recommend his office.