Toledo Finance - Odessa (TX)

Rene Wyatt Review of Neighborhood Credit Union I have had a very positive experience with Neighborhood Credit Union and would highly recommend it to others. From the start, opening an account was a smooth and straightforward process, with helpful staff guiding me through every step. One of the biggest advantages of this bank is its excellent customer service. Anytime I’ve had questions or concerns, whether in person or over the phone, the representatives have been professional, patient, and efficient in providing solutions. Their communication is clear, and I always receive timely updates about my account and any relevant changes. I did encounter an issue with an automatic payment not going out and when I called in a panic, the bank resolved it quickly and without hassle. They took my concerns seriously, explained the steps they were taking to fix the problem, and followed up to ensure everything was in order. The bank also offers a well-designed mobile app that makes managing my finances easy. Transferring funds, depositing checks, and monitoring transactions are all seamless. Overall, Neighborhood Credit Union has exceeded my expectations with its reliability, great customer service, and commitment to solving any issues efficiently. I am very satisfied with my banking experience here.

Donald aamodt Very friendly

Megan Lutrick Chelsea was instrumental in helping us navigate the home buying experience! She took us on as clients where she helped guide us on how to improve our credit and then once able to qualify for a home mortgage loan she walked us thru the entire home buying process and our result is we are now home owners!! Chelsea and her team is top notch and I will refer her to anyone I hear mention interest in purchasing a home. We are forever grateful for her!

Joe Villalobos Angel is so awesome. The best costumer service provided to me. So informative and helpful. Thanks, You really helped out.

Brittany Muela I would definitely recommend! Everyone has been very helpful through this process, especially Galyn. With how stressful my situation is, she really helped to alleviate some of the stress. She’s very kind and made the process very smooth.

Olga Hernandez Staff was very friendly and professional. The process for my loan was fast and easy. Thank you for the great service.