The Mericle Agency: Allstate Insurance - New Braunfels (TX)

5 /5 Phillip S.: ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Mericle Agency! They helped me find a great insurance rate and the process was fast, smooth, and stress-free. The staff was knowledgeable, professional, and took the time to answer all my questions. I really appreciated how they explained everything clearly and made sure I got the coverage I needed without overpaying. Highly recommend this agency if you’re looking for honest service and great rates!

5 /5 My House9611: After contacting 5 competitor agencies and providers Ryan with your office helped me find and select 3 appropriate policies for my auto and home needs on the spot. After waiting weeks for followup from other agencies, in 2 followup and clarification calls he helped me secure all policies resulting in better terms and savings over my previous provider. As a new Allstate customer our first impression couldnt be stronger thanks to Ryan and his prompt, professional and friendly personality. VERY PLEASED and highly recommend. J. Smith Brenham Tx

1 /5 Ramin Zavareh: My wife bought insurance through Cicely, she told her she had to have 1% dwelling insurance via our mortgage requirements. We placed our first claim after we experienced 3" hail in Cedar Park, only to find out we somehow have a 5% dwelling. She called Cicely and she said, "Yes I see here you do have a 5%, I dont remember you saying you needed a 1%, this would of been sent over and approved." She calmy asked to speak to the owner of the company and she said, " He isnt in, but you can talk to a manager." While her voice inferred "fat chance of you talking to the owner". We now owe over 24k to replace our roof and have water coming in our home. We will probably be losing our house over this and all Cicely can do is act rude and snarky. If you dont fully understand all insurance quotes, avoid this company. Could cost you and your family and kids their home, we know it is probably going to take our home from our child. My wife is in bed heart broken and crying, I cant believe how nice my wife was to Cicely, especially considering, she couldnt even be decent back.

1 /5 R&E -Hernandez: RUN away ,dont walk away from this agency. They are thieves. We finally switched to State Farm and canceled all our premiums and we are paying half the cost. Enough said.

5 /5 Crystal Baumgartner: Super Friendly and helpful. I was referred to them by a friend. Had been with same insurance company for years and rates almost tripled. They were able to find me a policy better than I had and save me a lot of money. Thanks!