Archgate Insurance - Lubbock (TX)

Dusty Rankin Hey everyone if you are looking for the best quality of insurance and amazing customer service Cortez Insurance Co. is the place to go!!! Ive been with them for 10 years or so. Two of my sons have had insurance with them as well as myself. And they are so amazing. Friendly, jump through hoops for you ;they do it all even after hours!!! Amazing people!!! I recently purchased a new vehicle and they have been amazing finding me the best insurance with all the bells and whistles And they even have text messaging which makes it so convenient if youre tied up and not able to use the phone verbally. Go with Cortez insurance company Timothy and Ivette are YOUR people!!! Cortez Insurance Co I Thank You!!! God Bless!!!

Fernando Vargas I couldn’t be happier with the experience. The team was friendly and walked me through everything step by step. They made sure I understood all the details and found me a great policy.

Steve Gaither Came promptly and took care of my hail damage.

Mark Johnston After a huge premium increase, I switched my home insurance from another company cancelled my Safeco home insurance on April 1, 2025. The process was simple and I received a confirmation letter by mail 2 days later. Now let me inform you of the process of getting my faulty paid premium back: I was told by 2 Safeco reps that the payment was processed (not that is not shipped) on April 1, 2025 and it would take 7 to 10 days to received the check. After 24 days, I contacted Safeco and asked them to resend AA check in a trackable form. I was told by the 2 reps that that wasn’t possible even when I offered to pay for it. Yes, you read that correct friends. One of the world’s largest insurance company’s does not have the options to track a document by any means. They will not ship with a tracking number via USPS, Fed Ex, UPS or DHL. Save your time and frustration with sky high Safeco premiums and slow reimbursement. There are a lot of other insurance companies for you do business with.

Elsa Hernandez Family owned an operated Life & Health as well as Property and Casualty Insurance Agency. Guy and Debbie can handle all your insurance needs personal and/or commercial.

Emily Martinez First time stopping by Amax office at Boca Chica agents were very professional they assisted me with my non owners policy Itati made sure I understood every detailed. Always have a great time stopping by office to process my payment with them!

Tim McFatridge Brandy has always been really helpful and easy to work with. This time around for our renewal she was also the most patient person. Working nights I usually sleep during the day and I kept forgetting to get back with her on getting the policies paid for. After a few weeks I finally got around to taking care of it and she was just as nice, pleasant and helpful as ever. She also found me the quotes the safe me money and fit my budget. Thanks Brandy... Youre the best!

Alexa Hudson I had a great experience with Espino Insurance Group. Antonio made the process of getting insurance quick and hassle-free. He was friendly, knowledgeable, and took the time to explain everything clearly. Highly recommend!

madalen panagiotou chris was so incredibly helpful and he made the whole process very quick and easy. 5 star employee! thank you

Delesa Bradley Ashlynn was excellent and made the process so easy ! We will definitely recommend her