Texas Regional Bank - Falfurrias (TX)

Kyle Hellinger Jolynn was awesome to work with, I would highly recommend her to others! She will get you well taken care of with your home buying experience.

Domunique Wilson Great company to work with very kind and caring , didn’t take me long to get my loan I would recommend them anytime…Thanks Bunny and her amazing staff

Marian Stadler I love this bank. Everyone is always so nice and professional. They make sure they have done everything to make your visit enjoyable.

Jose yamil Mendez Sanchez My last provider kept making billing mistakes. Julia helped clean everything up and ensured I got the right coverage. She made the switch painless

Nancy Hilliard Daliss was extremely helpful and professional. I know she stayed late to work on my loan and answered every concern at each stage of the process.

Karen Smith An excellent experience. Amy was very knowledgeable, helpful, and nice. She made the entire process very easy!

Amber Gamboa De Anna was amazing! Her customer service was great! The process was simple and quick!

Erin Bracey Mariela was so sweet and helpful! I had such a great experience, everyone is very kind and informative. 10 out of 10 highly recommend!

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.