Stifel - Bryan (TX)

Skip Bayro I have banked here for many years now, there is no reason to change. Totally secure banking in my opinion, any issue I have run into with banking in mind they have always been very diligent in helping square the issue away promptly. Super nice staff, very personable and great to work with. Highly recommend.

I am Teela TxDixa Ladies have great customer service

Malea Harvey I absolutely love this branch. Celeste is so helpful with all your banking needs. Whether you have an account or your looking for information she really goes above and beyond. I really prefer using this branch to the other one the customer service far exceeds the other branch. The tellers here really try to help you and dont look put out . I also really like the new building it feels so fresh and clean.

Ss Ss We have been banking at this bank for 15 years or so and we could not ask for a better service or a more caring personal staff than the ones here at this bank Toni is awesome

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.