Stephens Stephens & Telchik - Lamesa (TX)

Melody Williams The absolute WORST bank location ever! If I could give no stars I would! Literally no staff and the staff they have are always rude! I have to wait 45 minutes to an hour for a simple bank deposit! Avoid this location at all cost!

Josh Clark Love this place. Absolutely love the people here and the atmosphere. Super friendly and they work with you on everything. Plus the Bribes of free candy, cozies and pens help lol. Thanks for being you Adkins.

Tommy Jerman "Thank You, Bison Wealth Strategies!" In a recent effort to obtain health insurance, I reached out to a well-known insurance company to get a quote on the policies available. I was told that I would have to go through a broker. They gave me the name of Andrew Holt @ Bison Wealth Strategies. What a blessing that tidbit of information turned out to be. Hallye at Mr. Holts office was so patient and kind through all the questions that I had in regard to health insurance. I am grateful for their prompt response, expertise and their professionalism! I feel confident that the best decision was made in my selection of a policy for my health insurance, thanks to the team at Bison Wealth Strategies!

Ashley Hardeman Michael was awesome to work with and very knowledgeable and experienced in regards to my taxes. He responded quickly to any questions or concerns I had. I was very pleased with the results of my return when using him!

Shirlene Guthrie Left a message asking to be called back a week ago. Noone even returned my call.

F L Update : Erica, Cami, and I forgot the next young lady’s name, but they were so patient and helpful to me and ultimately got the issue resolved. I will be staying with this week just really due to how they stayed after hours to really help me get the money I needed. They were really kind and understood that I was just frustrated. I really needed some help so I’m changing my rating to five stars. I will leave the information below just to help others with expectations of new customer accounts. Very disappointed so far. Direct deposit is taking a long time to accept so I’m having to be sent paper checks for my job. Even with depositing the checks at the ATM they’re still being rejected and I still don’t have access to my money. Going on four weeks now I don’t know about you guys, but I can’t afford to go for weeks with no pay. I think it even should be a good manner to at least give me the checks back so I can cash them somewhere else. I can’t even feed my child at this point and they just keep telling me sometime today then that goes and it’s a new day. It truly sucks because I had a prepaid card for probably seven years and never had an issue. Finally decided to switch to a local credit union and this is what happens.

A Cruz Serrano I was referred by a friend to come here and boy am I glad I did. Julia was the personal banker helping and she helped my friend. My friend came in with me and she remembered the interaction. I mean she really connected with us. She explained in details the step to take. In addition, what tier level I fall in based off my credit. The process took a little longer on my part. But, she was patient and determined to help me through it. I say she’s an asset to you company and even more so to your branch location. Thank you so much! You gave me my peace of mind back. Finances aren’t easy, but with Wellby Financials and Julia’s it was.