SL Permanent Jewelry - Boerne (TX)

Cindy Hamilton I am so impressed! I was in town briefly and noticed that the clasp on my precious cross necklace was not closing tightly. I looked up jewelry repair and saw this place was close to my hotel . I walked in and was immediately greeted with a welcoming smile from Marissa the store manager . I knew immediately that this lady was competent and accommodating. She looked and said she could replace the clasp and looked at my ring that was slightly bent and said that could be fixed too . She then offered to clean my jewelry at no charge. It was just as a feel good wonderful customer service gesture ! She told me to come back in an hour and she’d have them ready . I returned to shiny and impeccably repaired jewelry…I was thrilled . Marissa and her jeweler Tom are top notch professionals. It was a REFRESHING experience. This was a small purchase, but I was treated like royalty. I highly recommend. Thank you Marissa Cindy H .

Nas214 Lori was really helpful and kind, great pieces with affordable prices for all occasions!

Brenda Floyed I love Hartfield Designs! Shop has unique gifts and a wonderful friendly staff. I was there recently to have a necklace repaired. Beautiful work and a very reasonable price. This is probably not the best place to have jewelry repaired if you want it back immediately.

Kristine Daniels I had a halo added onto my wedding ring set, and it turned out amazingly! Thank you so much Junior, your talents have no limits. I would recommend you to anyone wanting to make this addition.

Sandra Duenas ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luisa and Manager Amy! I had an incredible experience upgrading my engagement ring, and I have to give a huge thank you to Luisa and manager Amy for their exceptional customer service! From the moment I walked in, Luisa made me feel welcomed and truly listened to what I was looking for. She was knowledgeable, patient, and guided me through every detail with genuine care and enthusiasm. Manager Amy went above and beyond to ensure everything was perfect. She made the entire process smooth, stress-free, and even helped me explore options I hadn’t considered. Her professionalism and kindness were truly appreciated.

Roland Hernandez Jewel Empire located in the Longview Mall. Come and visit Manager BK for a friendly, courteous and experienced service. Keep the good work. Best. Roland H

J Dios We were in the area and decided to stop. From the moment we walked in we were greeted, everyone was nice. They had a nice selection. Maria ended up helping me and she was super helpful and patient. Great customer service. Got myself a nice watch for a great price.

Joe Parisi Great selection of G Shocks and Citizen watches. Came in looking to pickup one timepiece, walked away with two! The manager, Shawn, was super kind and gave me a great deal. Will come back for future purchases! Looks like they have a great and varied selection of chains and necklaces, which will have to be on my next shopping list.

hector lugo Spent a wonderful time and very insightful conversation with Cristian C. He taught me a lot of gemstones and diamonds, took the time to teach me the basics all the way to the small and intricate details. I would definitely recommend people to ask for him as he takes all the time to explain, guide and show you all the gallery that they have. He even goes the extra mile to ask for constant feedback from the end user and provides additional help on giving you the best price. I would definitely return to have another conversation with him and gain more knowledge and experience with jewelry

N : Naty was my cashier and she was so great! She was efficient and knowledgable. Her professionalism, combined with her kindness, made my visit truly enjoyable. I left feeling appreciated as a customer and confident in my purchase. Highly recommend!