Shackelford Insurance - Paris (TX)

Richard Floyd I had a challenging insurance need and had no idea where to turn. Contacted James Cloud and he was both knowledgeable and eager to help. He found exactly what I required and secured multiple quotes. Done!The most pleasant insurance transaction I have ever experienced. Thank you James. More business with you is in my future.

Mary Monreal They have being good for try to solve my problems.

Dinel Hector is knowledgeable, thorough, AND efficient. Anytime the topic of insurance arises, I provide his contact information. He has always goes above and beyond the call of duty.

Janet Balli I recently switched insurances and Rebecca really took the time to help us. She went above and beyond to make sure we got the best rate and that we were content with it. I recommend her to anyone who is looking for a good home/auto insurance. The customer service is great!

Brandon Estes As always, Dan and his team at Allstate make everything easy for me and quickly respond to my needs and questions. Their coverage is comparable to other choices on the market, but the service from Dan puts them over the top!

Lia Archer Excellent customer service!!! I called Angela this morning to get a quote for homeowner insurance. The process was smooth and informative. She took the info and said she would give me a call back by 3, she called me back at 1pm. I will definitely be using Capstone in the future and also referring my friends and family. It was great to experience great customer service and speak to a qualified specialist. You will not be disappointed. Angela Henry is great!!

Jim Rose Bob really helped me out, so many questions about the different plans in the Medicare program. This vs that, you get this but not that. I watched a lot of YouTube videos, but they were not as informative as Bob was, we all sat down and looked over everything. You would do yourself good to get Bob to help you weed through the Medical jungle.

Will Guyton Wonderful agents. Always trying to get you the best rates possible. No matter what kind of insurance you are in the market for, they have the best agent in town. Ask for Karen.

Monse Gutierrez I’ve had an excellent experience with Freeway Insurance. From the moment I signed up, their team has been professional, responsive, and genuinely helpful. They took the time to explain my policy options clearly and made sure I had the right coverage for my needs. What really stood out to me was how easy it was to file a claim. The process was fast, straightforward, and stress-free. I received regular updates, and the payout was issued promptly without any hassle. It’s rare to find that kind of reliability and transparency in this industry. Customer service has always been top-notch—every representative I’ve spoken with has been knowledgeable and courteous. I truly feel like a valued customer. Highly recommend to anyone looking for trustworthy, efficient, and customer-first insurance services!

Steatson Martin-Spinks Sam and the team are fantastic! All of my commercial business goes through them!