Sean Mertz: Allstate Insurance - Pasadena (TX)

Riley B Really great customer service!

Adil Surani Highly recommend. Use for all of my stores and constantly recommend colleagues to them. Service and price is top notch!

Dianna Gordon Diane Wittliff assisted me in making changes to my insurance coverage after acquiring a new car. She was both professional and personable. She was clear in her communications and explained options. I appreciated her assistance.

Hells Belle I’ve been with Standard for many years. They’ve always been good to me. They’re honest, upfront & easy to deal with. I’ve been emailing with CSR Natalie Medina about documenting my new roof and getting it on my policy. She’s been great even though the process took longer than it should’ve (on my end, not theirs).

Shawntae dillard I have had my insurance with them off and for years. Always great prices and easy and fast to get you your insurance needs. Need to work with Veronica and her knowledge of products and customer service but other than that great place!

Tracie Chapa So far they have been awesome

Kare Bear Monica was very hopeful and made the experience very easy and gave me the best deal possible to the best of her knowledge, I definitely recommend you speak with her for any questions or concerns

John Cheek Adjuster/Inspector was awful, though he knew every thing. We had 50-60 mph winds that blew numerous shingles off, plus I have a leak no one seems to be able to find. I filed a claim and the adjuster came, spent very little time on my roof I also had a GAF certified roofer with him, the adjuster blew off everything he said and attributed it to fair wear and tear, and that the hail damage was old. at this time I had shingles laying all over my yard. He alloted me $245 for my entire roof. I went ahead and got The GAF CERTIFIED INSTALLERS to install a new roof. What they found made me sick, 21 rotted sheets of roof decking,cracking and molded shingles from water penatration. The roof over my patio was structured wrong and had to be completely redone, the adjuster never even looked at that portion of the roof. There were numerous city code violations he never caught or just disregarded. He was the worst adjuster I have ever met, and the roofer also said so. So now I have a new $18,240 GAF ROOF SYSTEM roof that is guaranteed for 50 years on materials 20 years labor, and I ger free yearly roof maintenance for 5 years

Old Goat H. They didnt want to help me I was getting ripped off by TWICO a partner company of theirs with another agent . Went to Geico had home and auto bundled saved hundreds!

Jody Sosebee Wonderful place to work. Quiet, but team experience throughout.