Santa Fe Collection - Fredericksburg (TX)

Sheronda D I stopped in to get a battery for my husband’s Shaq Invicta watch. and Adrian assisted me. I was very pleased with his service and how he went above and beyond to get correct battery placed in my husband’s watch. From the moment I walked in I was greeted with a warm welcome from both parties, their team was also knowledgeable, and professional. It’s always nice to be treated with such great customer care. I truly appreciate the excellent service and will definitely be back. I highly recommend Dallas Gold and Silver in Lewisville, TX.

constanza Every time i come in i have a great experience, the staff is super friendly, respectful, and helpful. I love when the employees leave an item in my fitting room to style my outfit with! Makes me feel very welcomed and well taken care of ! I will be coming back very often this fall and winter for all their cute clothes and accessories!

Mariah Needed a birthday gift for my mother and a friend, and was absolutely dreading the process of having to shop around this morning. Sarah turned that around for me quickly! She listened to me rattle off random thoughts and helped me find three great charms! I hate shopping, the ladies here made the experience great. Thank yall!!

Mary Meza Great customer service and the young lady that helped me was patient.

Dee Thompson Kayleigh was amazing. She helped me decide on what to get and made it look even better than my expectations. She talks you through the whole process, has good selection for crystals/gems, and the whole booking/installation process was very organized. I literally cannot wait to come back, if you’re in Lubbock you NEED to pay her a visit.

Charles B I’ve had my Movado Classic for over 14 years—it’s been with me through a lot. Unfortunately, I accidentally dropped it, and the face snapped out. I searched online for a repair or jewelry shop nearby, but couldn’t find anything convenient. I decided to head toward the mall and, on a whim, checked Google Maps again. That’s when Plano Custom Jewelers popped up—less than half a mile away. I made a quick U-turn and headed straight there. When I arrived, a couple was getting some rings resized, and a polite young gentleman greeted me right away and asked how he could help. I told him I could wait. Just two minutes later, the owner, Willie, came out from the back. I explained what happened, and he took a look at my watch. Without hesitation, he went into the back and put it back together. But that’s not all—he also cleaned the watch and made it look almost brand new again! Willie was incredibly friendly, professional, and honest. No pressure, no upselling—just great customer service. It’s rare to find a local business like this that truly cares. They also have a really nice selection of unique watches and jewelry. I highly recommend Plano Custom Jewelers if you’re looking for quality service and genuine people. Support your local businesses—you won’t regret it.

Victoria Malagon-Lozano As a returning customer, I can confidently say this place deserves 5 stars! I’ve purchased a few pieces of jewelry from here and constantly get compliments on them. The quality is beautiful and timeless. Their customer service is top-notch—always friendly, helpful, and attentive. Every visit is a great experience. Highly recommend!

Samantha Vest I had the best experience today purchasing my first small bracelet stack with Lauryn! She was so warm and welcoming! The manager was in store as well and was also super friendly! I LOVE my bracelets and if I lived in TX I would definitely come back!!

Carl Saxon Allen Jewelers did an outstanding job repairing my titanium watch band for my Garmin watch. I had taken it somewhere else and they told me it needed substantially more work. Allen Jewelers repaired it quickly without any issues. They were prompt and very reasonably priced. I highly recommend them.

Nabeel Great Jewelry, friendly service