Rod Hanks Insurance - Dallas (TX)

Mike West Enjoy working with the staff.

Lesly Perez Not only was Erik very professional & friendly, but he helped me get a lower insurance rate than what I was paying for my previous car insurance. He made sure to walk me through the whole process & made it very smooth. I definitely recommend him & Geico.

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Darian Owens Kennedy is the absolute BEST agent we have ever had the pleasure of dealing with. When I call State Farm, I don’t want to talk to anyone but her. If she’s at lunch, I call back later. After hours? I’ll wait. She goes above and beyond the agent call of duty. She will comb through our ALL of our policies to make sure we are fully covered while saving money. I have been with State Farm my entire adult life and I’ve stayed just because of her. Her customer service should be taught in the insurance text books. She has saved us so much time and money over the years because of her willingness to help her customers is unmatched. She is a role model to all agents. We love Kennedy like family and we are proud to be a State Farm customer because of her!

Nancy Stowe The greatest bunch of people you would ever meet,Mr Huffma n always does a super job

Brittney Purselley I called in for a quote, I don’t know much about the insurance stuff. Mandy was super sweet and explained all of the coverage to me so that I could understand and was even able to save me money and get me renters insurance. If your looking for insurance this office is very great at what they do! Give them a call!

S. Miner Always are there to answer questions and change polices. Thank you.

anabel carranza I had a great experience working with Jessica! She was incredibly kind, patient, and truly helpful throughout the process. She took the time to explain everything clearly and helped me secure a great insurance rate that fit my needs. I really appreciated how easy she made the entire experience. Highly recommend working with her!