Regional Finance - Corpus Christi (TX)

personal business I give this location a 5 because 1 apple doesnt spoil a tree. Yes I can agree that it isnt perfect but I was very impressed with Lucia ,Christian,Alexandria and a couple others. These three Representatives of the branch go above and beyond. They all have taught me something new about the app, banking, credit card, even multi ways to activate a card. I was most appreciative when Alexandria made it easy for me to accomplish multiple transactions even tho I didnt complete a step prior to arrival, the same with Christian creating a safe space to ask questions with no judgement for my loved ones opening accounts and Lucia going the extra step to make sure the ATM is working, even while in the rain .. I cant say mistakes cant happen and other folks experience arent accurate, what I will say is what I have experience is if I bring something to their attention and its legally allowed(because of course they dont own the bank they just work there as physical beings trying to assist account holders) they always go above and beyond to effectively provide positive results. Lucia does an excellent job as a Manager for a financial facility and treats people with care and respect. I appreciate her work ethic. Definitely are the reason I havent quit this banking system and even told others to join.

Sherry Clark Overall good experience, except the timing of arriving & being seen…. They ask you to arrive 15 minutes before your scheduled time but you don’t even get called to the back to be seen until 15 minutes+plus AFTER your scheduled time……… WHY? That’s my issue, what’s the point of being early/on time if you’re “called late”

FollowThatTrail Been with Billups for 6 years. Fantastic company., cheapest/best rates on insurance. Friendly staff and fast, thorough service.

Mona Martin Shawna Howell is exceptionally professional and is always willing to help her customers. She is also thorough with her job in regards to explaining the policy!