Pronto Insurance - El Paso (TX)

Loretta Washington I wanted to share my experience with Megan and Victoria. I want to thank them for their countless hours of hard work and patience. My previous auto and home policies were a complete wreck. Not only did they write me a better policy and saved me thousands of dollars , they stayed late after hours due to my work schedule and walked me through the entire process, while making sure I understood my coverages in detail. No other agent I have had has taken the time to do this! They are deligent, caring and their customer service is unmatched and went above and beyond my expectations! I have recommended Megan and her staff to my family and friends and they have a loyal customer to the end. Words can not express my gratitude and appreciation! Thank you Megan and Victoria.

Amylee Ybarra Our Agent was such a professional and very informative agent. Every question we asked her, she had the answer. She was never rude at any time of our visit and she always had a smile on her face. Im so glad my husband and I chose pronto for our auto insurance needs.

Bagwell Blanca (MrsBGoogleBalli) Great well know friends, always have took of there own pups.

Robert F Outstanding Review for A-Max Insurance company – Thanks to Britney Villarreal! I had the most incredible experience with A-Max insurance company, and it’s all thanks to Britney Villarreal! From the moment I reached out, Britney went above and beyond to ensure I received the best coverage at an unbeatable rate. Her professionalism, kindness, and attention to detail made the entire process smooth and stress-free. What truly impressed me was how Britney took the time to explain all my options, ensuring I understood every detail before making a decision. Britney Villarreal is a true asset to A-Max insurance company, and because of her, I am a loyal customer for life! If you’re looking for top-tier service, personalized attention, and a hassle-free insurance experience, I highly recommend reaching out to Britney. ⭐⭐⭐⭐⭐ 5/5 – Absolutely Exceptional!

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

Ebony Perkins Where do I start. Michelle and Sandy are the best insurance agents Ive ever met. When I was referred to them I assumed theyd find me a good policy and Id never heard from them again. Wrong, those ladies go above and beyond. They follow me. If the prices of the old policy goes up they automatically find another policy to keep the prices the same and let you know. If theres any changes I need to the policy like adding or dropping a driver just send them a text and they take care of it. I bought a new car and my old policy was enough to cover the newer car they knew and instantly found me a new company. I feel like Ive built a personal relationship with them. Ill refer them to anybody looking for auto insurance. They are hands down the best go see them for your auto insurance needs. Keep up the good work ladies.

Monica Martinez I had been searching for ways to lower my homeowners insurance when another company kept dragging me along. Thankfully, I was referred to Farmers Insurance – Jay Gutierrez, where I connected with Justin. From the moment I reached out, Justin responded promptly with compassion and professionalism. He had my new policy ready within a week and managed to reduce my annual premium by an impressive 50%! Throughout the process, Justin provided timely updates and valuable advice on the best next steps. I was so impressed with his service that I immediately referred him to a friend, who also made the switch to Farmers Insurance. Overall, it was a great experience, and I’m happy to continue doing business with Farmers Insurance – Jay Gutierrez. Highly recommend Justin and the team for their outstanding customer service and competitive rates!

Paul Perez I appreciate the great help Imelda gave me .she was very professional and courteous.keep up the great job.