Pronto Insurance - Brownsville (TX)

F.Carlos G. I’m gonna make this brief: Someone insured by this insurance hit my vehicle in the parking lot. Insurance told ne to take the vehicle to a shop after I sent them pictures for estimate. Now they called the shop and told them they will not pay for the remaining $1,000 labor charge since I did not use the shop they recommended. Please note, I was not given this option in the beginning, and on top of that why will I take my car to a shop I do not know. This is bad practice that should be illegal.

Jadie Hargrove Texas Farm Bureau is a great insurance company. Their customer service is top notch, and they are always willing to help! Its nice being able to talk to a real person all the time. Couldnt recommend this company enough!

Tracy Mixon Good people and Very helpful

Luis Taveras Weve been working with Kyle Herring for a couple of years now, and hes consistently excellent! Hes prompt, courteous, and makes the insurance process easy every time. Highly recommend him - hes a pleasure to work with and always easy to get in touch with.

Imperial Impression I asked Nichole to send proof of my vehicle insurance to the DMV and without hesitation she reacted quickly and also notified me when the action was completed! Thanks Nichole!

Baker 420 I would definitely recommend these people over anyone else for all your auto insurance needs. Very nice, honest and trustworthy people especially the owner Joe. 10 out 10 in my book.

Yvette Krohn Rick Thornton is a fantastic insurance agent! I highly recommend his services. My family was very unhappy with our previous insurance provider and looking for new options. I contacted Rick and he provided my family excellent customer service, was very responsive and extremely knowledgeable. He is the most helpful insurance agent I have ever dealt with. Call him and you won’t be disappointed!

López Ramírez Netzallely Shamady I worked with Charlotte to get insurance and she was great. Charlotte took the time to understand my needs and explained everything in detail. She found me a policy that was both affordable and comprehensive.

Carlos Gonzalez Best place to go for car insurance. Ricardo is the person to talk to for best discounts. Been in business with them for many years!

Mark Muniz Walked in today and was immediately greeted by Sumah! She was very attentive to what I was needing and provided excellent customer service. I was quoted a great price for my insurance, in which I accepted! I will definitely be referring friends and family to her!