5 /5 Andrew Poon: My previous agent had been referred by a neighbor several years ago. While never exceeding expectations, they did what we asked them to do. However in the past couple of years it became extremely difficult to get any response from them, first with auto insurance which I sourced on my own, then home insurance to which they have still not responded to my questions. A friend recommended Prodigy and the service has been outstanding! Jayce has been knowledgeable in presenting excellent options and his response time such that he is the one waiting on me, rather than my waiting on him. Most responsive!