Roca Financial - Kerrville (TX)

Nic L I know Fred Loya has a bad rep for customer service and trust me when I say that Ive had my share of Hang Ups and given the runaround to. but this location right here is my go-to when everything else fails I can rely on this location to answer the phone and not hang up on me and actually help me with my problem and get it settled done in a quick professional manner I really really really appreciate the people that work in this location specially Jose hes really really professional and Incredibly helpful they go Beyond 4 for the costumer.

Robert Brown I do business with these guys and all of them are great!!

Luis Dimas My experience has been great! I was in a bad deal with allstate and reached out to this company. An the employee named Rosa helped me save SO MUCH! She has been nothing but polite and professional every step of the way. she picked up the phone and handled everything swiftly and promptly. She looked out for me in a major way and am very blessed to have worked with her 10/10 definitely recommended..

Shelissa Evans Hi, I had a great experience working with Yuliana. She was an awesome sales rep. She walked me through the entire process, even getting my app set up so that I can have quick access to my policy information. I really appreciate her patience while working with me. She did a fantastic job…!!

Shelly Hudson They are the best!!!

Evelyn Reyes I’ve had an excellent experience with LoneStar Auto Insurance, especially with Olga as my representative. She is always helpful, responsive, and goes above and beyond to assist with any questions or concerns. Her professionalism and dedication make the process smooth and stress-free. I’m sure the rest of the staff is just as great, and it’s clear they genuinely care about their customers. I highly recommend them to anyone looking for reliable and supportive insurance services!

Sally Holloway Great people and service! We’ve been with them 35 plus years!

Seth Ski Estefani helped me she was nice sweet and she also made me feel real chill and like talking to her. And she did a great job helping me and getting me on the phone with the claims agent who would finish setting my claim up and get my car towed to Franks so it can be fixed. Also the other lady was great to as well. Cant remember her name though. So I am really appreciative for her help and think she did a great job.

Josie Hampton After a major accident, they handled my claim promptly and professionally. The process was smooth, and I received my payout quickly, which helped me cover my expenses without any stress. Their premiums are competitive, and they offer several discounts that can significantly reduce costs.