Bobby Gilliam I walked in the store and was immediately greeted by Minnie and Jennifer. They were Great representatives for the company. I am sure I’m in good hands! They answered all my questions immediately and helped me feel secure with every step of the process! I highly recommend Austin Finance to everyone.
Teri Richardson Super friendly staff. Amazing customer service. Beautiful establishment. Anytime I leave a voicemail with any business I know to give them at least 1-2 business days to return my calls. Its only reasonable and logical. Any business worth doing business with will more than likely be very busy and may find difficulty returning the call the same day. Ive never had any issues with JNB returning my calls in a practical timeframe. Love keeping my business local.
Rick S Since retiring in 2017, Lance and Esty have been very professional and enjoyable to do business with. Lance makes time to meet with us when needed and calls just to check if we have any questions/concerns as the markets fluctuate. Our investments and retirement goals are in good hands with Lance Cox.
Vannessa This company is not good stay away from this finance company. My loan for my car was $5686 so when my balance was supposed to $774 they added $1200 more on my account!! And Ive never been late on a payment NEVER!! THEY dont return phone calls nothing!!
Robert Bailey Gustavo was extremely helpful, courteous and informative with this refinancing process. His professionalism and attention to detail has made me a satisfied customer. I have faith that any future dealings with regional finance utilizing Gustavo as a conduit will be pleasant and satisfying!
Tamandra Elliott I always dread going to places like this because the people are usually rude and theres usually a super long wait. The people here at the Seguin location were extremely sweet and helpful! The wait was supposed to be an hour but it was only about 30 minutes which was far better than trying to get anything handled over the phone. I suggest just going in and waiting if you need to...they take great care of you.