Prime Insurance TX - Longview (TX)

Becky Allen We met with Shelley and had such a nice visit, going over our insurance with us. She was so knowledgeable about everything, and explained all the benefits of our plan. She made it so easy to understand the options and choices we could make. I would recommend speaking with Shelley about all of your insurance needs. Thank you again, Shelley!

John Crochet I’ve had the pleasure of working with Chan Marshall at Associated Insurance Managers for my personal lines insurance for many years, and I can’t recommend her highly enough. Chan is knowledgeable, responsive, and truly goes above and beyond to make sure every detail is handled. She takes the time to explain coverage options in plain language, helps me make informed decisions, and is always quick to respond when I have a question or need documentation. It’s rare to find someone who combines professionalism, expertise, and genuine care for their clients the way Chan does. She’s made the insurance process stress-free and has given me complete peace of mind knowing I’m well covered. If you’re looking for a personal lines insurance broker who is reliable, attentive, and an absolute pleasure to work with, Chan is the one to call.

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Kenric Rittenhouse Nation wide is the business for car insurance or the bundle of both home and car, ask for my girl LIz.

Sharon C I met Josh through a previous customer when in the mortgage business. He was the insurance agent on one deal. After having him take such wonderful care of the transaction, we started referring more business to him. He is extremely professional, quick to respond to any needs, proactive and great to work with. After watching how he handled many transactions for my clients, I switched my personal insurance over to him as well! He has taken great care of us and always has been there when we needed him. Thanks so much, Josh for keeping customer service alive and well!

Ruby Torres I had an amazing experience with ALPA Insurance! The process was smooth, quick, and hassle-free. The staff was incredibly helpful, answering all my questions and making sure I got the best coverage for my needs.

Art Martinez Very easy to work with and accessible which is very important for my business. Recommend them 100%!

Mari Cela Araceli Ramos offer me a quote and I accepted because this year my Geico insurance increased almost 200 dollars. I have been with Geico for almost 10 years and never have an accident so I tough I had a good deal. Lupita Duarte helped me with Allstate quote and….Surprise, Surprise….. I got a Allstate quote almost half of the price. Lupita and Araceli were very courteous and the service was very professional and fast. I feel confident and secure with Allstate Insurance and I strongly recommend it.

Cat Jupiter Had a wonderful experience with Jessica Mendoza she helped me with a quote and gave me a great match. Thank you Jessica :)