Poole Insurance Agency - Liberty (TX)

Michael Mitchell Keith & Crista are excellent! They got me the best rate for my Commercial property insurance I called all over Amarillo and no one came close to there price For Coverage they gave me on my commercial building in Amarillo , The both of them are very professional and nice people Great Service Great Prices Great all the way around Keith even took a drive down to amarillo to meet me ! thanks again . Mike Mitchell.

Josie Hampton After a major accident, they handled my claim promptly and professionally. The process was smooth, and I received my payout quickly, which helped me cover my expenses without any stress. Their premiums are competitive, and they offer several discounts that can significantly reduce costs.

Pablo A. Ibarra Very nice customer service, really recommend this place.

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

Mark Alvarado I worked with Nicholas and he was amazing. He gave me everything I asked for while I was at work working and took the time to make sure. My demands were high cause I needed insurance urgently and he never loss focus to make sure I got what I needed and I put a lot of pressure on him but he got it done in less than a hour. Best service I’ve ever had working getting insurance and the customer service was above and beyond my expectations! Good job!

Shayda Torabi I have been using Austin Insurance Group for over 5 years and they always make sure to shop around on my behalf to get me the best rate. Its personalized service and they give great attention to detail while helping ensure my insurance needs are met. Love that I can go into their convenient Burnet road location, or take of things over the phone!

Raymond Mendoza Been going here for years. The owner is awesome and very knowledgeable! Definitely plan to continue going here for many years to come!

Alexis Cmx Just got off the phone with Cassidy. She helped me find a new policy and quote that works for me! I canceled my old policy because I was paying way too much. Cassidy was knowledgeable and helped me get a new car insurance in 15 minutes. I was using GEICO but now officially with State Farm. Very happy with my new policy. Thank you Cassidy for all of your help! She made the process easy and not stressful. Would highly recommended her.

Aldo Hernandez South 1st office Jennifer and Diana were Amazing found me the best rate in Town!