GG Deborah was slow to respond to repeated requests for an error on the bank paying a promotion for new business checking account and they said it would take about 4 weeks to correct it.
During account opening there was no notice of a monthly charge to provide paper statements on a so-called "no-fee account".....keeping Chase, at least they are straight forward and not sneaky with fees.
Follow up: selected paperless online but was told it will probably take another cycle before they stop charging!
Tayler Monroe We had an amazing experience with Guild Mortgage. From start to finish, they made the home-buying process seamless and stress-free. Their team (specifically Lacey, Tammie, and Jamie) walked us through each step, always providing a thorough update. What impressed me the most was their transparency and dedication to finding the best rates and terms tailored to our needs. They worked tirelessly to ensure everything was processed on time and kept us updated throughout the entire process. I highly recommend Guild Mortgage to anyone looking for a smooth and reliable mortgage experience. They truly go above and beyond!
Rachelle R. Vetter I’ve been banking w this bank for over 45 years, and moved to Fredericksburg, TX a year ago. I have since been doing my banking at this location, and David and his staff are TOP NOTCH! They provide the customer service in banking that I am accustomed to, and I wouldn’t go anywhere else for my banking needs! I cannot recommend the bank enough, and David is exceptional!
Logan Faught At this AT&T location, Travis was AMAZING! He listened to my issue with my phone, made sure to walk me through his process and was very thorough with investigating the issue all while having a smile on his face! Despite there being quite a lot of customers in the store and few staff, he consistently checked on each customer and really made a point to make sure that you weren’t being ignored. If yall have any phone issues/questions, definitely stop by this location and get help from Travis!