Nichole Forman - State Farm Insurance Agent - Lubbock (TX)

US Classic Billiards Bob Romano Nicest people, extremely helpful and they go out of their way to work with you. Cant say enough praises

Lino Alberto Benitez Machado Always good with adding or removing cars in mi policy

julie sullenger Jordyn is excellent in customer service and the most helpful and experienced. She is a great asset to this company.

Jennifer Medina Emily is great. She made the claim process easy to follow and well handled all communication with the agency.

Emily Burgess Tanner is the best resource in the insurance industry! Always answers my questions and returns my calls. Follows up promptly- really appreciate his service and great attitude and has always made the insurance process super simple for me.

Linda Griffith Christian helped me navigate through getting set up with Medicare and I am so appreciative. He is very knowledgeable, professional, and kind. It was my first experience with Yantis-Johns and I highly recommend them for your insurance needs. Thank you so much!!

Abigail Balding Joe Horak and his office are great, I’ve had Farmers for a while now and they’ve always provided top notch customer service and great rates on insurance. I was sent an email by Joe himself regarding my policy and was able to get everything updated and squared away with no issue- all through email! It was very refreshing that I was able to do everything with Joe through email instead of a phone call since I have a loud newborn in the house- it made doing business a lot easier on my part and at my own pace without pressure. Thank you!

Gilbert Gonzalez Great customer service., but found a better price elsewhere.

Mary G If you value your vehicle, dont get insured here. Yes, its cheap, but it also comes at a high cost when involved in an accident. They will willingly try and screw you over and not pay or underpay you. They will also make anything and everything as impossible as possible. With so many tools nowadays to do just about everything, its so bizarre that we have to come in to update paperwork, or for them just to get a damn signature like people dont work for a living. Whatever happened to docusign? No other insurance company pulls this kind of bullshit. Just a tactic to keep charging you because they know most people cant come in in time.