Murray Jewelry Co - Longview (TX)

kailei pritchard Out of All of the James Avery stores I’ve been to, this one has the best customer service! They greet you every time you come in, ask if you need help, and are always around to answer your questions. Will definitely be back!

Mary Harrell I love their selection of vintage items!

Vanessa Rodriguez Not only is Susan Eisen Jewelry a phenomenal place to get your treasured jewelry repaired, or to find a new piece, but it is also a great place to find extraordinary gifts. I purchased a glass blown pen and holder here for a good friends graduation. It made the perfect gift and was so beautiful. I also purchased her "Crazy About Jewerly" book for a relative who loves jewelry and she was able to learn a lot from Susan through her book. Definitely recommend!

Desiree Fuentes Jaime was amazing! He was personable and had the best customer service. Thank you Jaime for helping me pick out an amazing chain I’ll keep forever.

Clara Rivera Managers have a horrible customer service, no manners and make customers feel uncomfortable during visit.

Sheri Moss Mr. Ignacio was wonderful to work with. And did a beautiful job with our inherited clock. Thank you so much for your expertise!

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Lulu Romero The best service & jewelry is very beautiful. You can finance the jewelry also!

Dean McCarty I went into the store with my husband to look at bracelets today. Tara was so helpful. She really took her time showing me all of the pieces that I might be interested in purchasing. She was polite, but was not pushy at all. Because I have made previous purchases I knew that whatever I chose would be of the utmost quality. I decided on a beautiful Vahan bracelet. I could not be more pleased with my purchase.

Tara Jackson One of the better stores in the B/CS mall. The staff was super sweet, I asked them to help me pick out some jewelry for a dress and they were happy to do so. I wish there was more space, the store does feel a bit cramped, but they still have a good selection of clothes and jewelry.