Gerhardts Jewelry - Yorktown (TX)

Jeannie Barber Were big fans of the Jewelry ER. Their attitude, efficiency, helpfulness, and products are the best in East Texas, in our opinion. We are always telling other people about them. Were very grateful to know and use The Jewelry ER and you should, too!

Erin Stein We came in August to get my 2 girls’ ears pierced. Came back today to redeem our “free earrings” but there was a glitch with the promotion. Raina not only gave me the customer service number to try and resolve the issue, but also grabbed some crayons and color sheets to occupy the girls while I was talking to them and she continued her work. She’s the sweetest and honestly, the reason we’ll return to that store.

Michelle Babcock Sold a really cool silver platter for a much needed 718.00 after my car a/c went out. Perfectly happy to put that towards repair. Excellent service!

Joseph Longoria I couldn’t be happier with my purchase of the pear-shaped diamond solitaire ring — it’s absolutely breathtaking! The diamond sparkles beautifully and the craftsmanship is flawless. What really stood out was the exceptional customer service. Every question I had was answered promptly and professionally, and they made sure I felt confident every step of the way. From start to finish, the whole experience was seamless. Highly recommend to anyone looking for a timeless and elegant piece with great service to match! Thank you Chris !!!

Sophia Ramos I had a wonderful experience in the store today with my mom. I was able to get all of my questions answered by a sweet girl named Daniela. She had great customer service skills and was very attentive. Everyone at the front counter was wonderful as well. I will definitely be going back for all my jewelry needs!

Shiloh Bradley Jersey, Adam, and Chris are always amazing! Kind, down to earth and non judgmental. They always try to give me fair prices, they shout me straight and even help me carry things from time to time when I have brought something in that was heavy and had my daughter with me. They give great customer service and are always knowledgeable and informative about why or why not they buy something. Very kind hearted people, everyone I have had an interaction with at either store had always been very helpful as well, but those three are my favorites!

Stirling Lockwood Great little family shop. I brought in a variety of family heirlooms for cleaning and repairs and they did a fantastic job on everything. They restored some of my grandmothers pieces to like new even after they had sat in a drawer for 30 years. You cant even tell they were broken or tarnished. I also really appreciate that they do all of their in house. I had reached out to a few other shops but they wanted to mail my things to a restoration company in another state for repairs. Here at least I knew who was working on my jewelry and where it was. It really brought me peace of mind. I had a set of amethyst stones that they made into a beautiful pair of earrings for me. They helped me pick the setting and everything. The two gentlemen I worked with were super friendly and knowledgeable. I will definitely be back again!

Monica G My mom passed away not too long ago and I came across some of her jewelry. I know nothing about jewelry and wanted to find someone to assess it for me. The ladies at Kelly Wade Jewelers took the time to assess everything and let me know what was of value and what was not. I appreciate the fact that they were kind, knowledgeable, and informative without rushing me or brushing over my questions. Even though I made no purchase, I have no doubts their customer service for a purchase would be impeccable.

Robert Carroll Stopped by and was pleasantly surprised by the helpful & knowledgeable Abigail, who helped me find what I needed. She made the whole process easier than expected. Abigail knows her stuff, and provided a much better experience than other pawn shops I’ve frequented prior.