Merrill Lynch Financial Advisor Brian Zbylot - Lufkin (TX)

Jt Fresh I highly recommend very fast and easy to qualify. Joshua was very helpful,patient, informative and kind.

Richardson Anesa (Anesa Richardson) I worked with Jasmine this tax year. She has gone above and beyond even after my refund was deposited. Jasmine is very knowledgeable and was professional throughout the entire process!! I would definitely recommend her to anyone looking for someone that they can trust to handle their taxes!!! I really appreciate all your help and patience with answering questions and the entire process!!! Highly recommend 10/10

Trish Daughertys Tax Service : truly a 5 star business. Tom made our taxes look easy when we thought it was overwhelming. He took his time, making sure we felt welcomed. It was a true hole in one. ! Thank you for your expertise.

Major Bob Seemed very friendly and was willing to work with Charitable organizations like Rotary

The Real Young Mensah Literally this people came took my car and never sent me a letter. I emailed to get my bank account changed on the account they never updated and had the wrong address as well. I’ve been emailing no response and when i call I’m put on hold to be transferred and get hung up on! This is literally ridiculous! If I could give zero stars I would the experience has been terrible you have to jump through hoops even if you are going through a rough patch and they seem to not be knowledgeable on help if they aren’t in that specific department it’s baffling and disappointing.

Kaitlyn Lightburn My overall experience with TDECU has been frustrating and unreliable. Their online banking system is not user-friendly at all—navigating it feels outdated and overly complicated. On top of that, trying to reach someone for even the most basic questions is a hassle. You can expect to wait on hold for 30 minutes to an hour, which is absolutely ridiculous. And when you finally do get someone on the line, there’s no guarantee they’ll have the answers you need. In-person service hasn’t been much better. At the location I visited, a simple deposit or withdrawal took about 20 minutes to process. There’s a serious lack of efficiency across the board. I really wanted to give them a chance, but the consistent delays and poor customer service have made it clear—TDECU is just not worth it.

Ty Forcey Thank you so much for helping me with my loan. They were very friendly and fast

Becky Grantham We have used the Greenville location since it was Colonial Bank. They have always provided great service! Thanks American National Bank of Texas for being a great hometown bank! ❤️