Mattison Insurance Agency, Inc. - Sulphur Springs (TX)

Pallie H. This was my first time getting car insurance and leaving my dad’s policy. Now i did a bunch of quotes for insurance companies and Rosie gave me the best rate I could find! We spoke on the phone about my customized insurance plan and she made sure to make me aware of every possible discount I qualified for. She made an experience that typically isn’t enjoyable, enjoyable. She made me feel comfortable and was extremely funny! I’m really glad I chose state farm and that Rosie was extremely helpful to me throughout this whole process, she even explained thoroughly what each thing added onto my policy will do for me.

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

Elva Vasquez One feels comfortable calling the office where employees are willing to answer questions. Rosie is very personal. She

Angel Garcia Noemi and her team at Texas Independent Insurance Solutions and great! They are knowledgeable about the crazy world of insurance where there are so many options and terms and conditions and they make the process easy to understand and care about their customer!

Kinnon Films Mrs. Linda Frausto was Extremely Helpful she’s amazing!!! I will continue with Direct Auto Insurance because of her

Amber Williams Great customer service. I had an issue with an out of town adjuster and Wade took care of the issue quickly and professionally.

Monica Gomez Amazing experience!! We bought our first home, and the transaction was super smooth and fast! They explained everything, and we were able to sign in 30 minutes!!!

Tonja Carpenter, IBCLC, OMT, PCD Mr. Gary is so helpful and a pleasure to work with. I appreciated being able to come into the office and work with him face to face.

Janina Perez I’m so grateful for the amazing help I received with Juarez Insurance Agency for my home! Javier was incredibly knowledgeable, patient, and truly took the time to walk me through everything I needed to know. It felt great to work with someone I could trust. Highly recommend to anyone looking for guidance and support with all their insurance needs.