Marshall Financial Services LLC - Austin (TX)

Victoria Caballero Edward shows outstanding customer service.

Cathy K Sorry that many reviews on this branch are sorry to see their old bank go. Nevertheless this PNC branch rocks. Friendly, knowledgeable and customer service oriented. Was pleasantly greeted when I arrived, waited for a banker. Angelica was superb, handled my request very quickly. And employees wishes me safe travels (weather was getting nasty) as I exited. So refreshing after dealing with another PNC branch that had none of the attributes of this branch and employees.

Talia Galaviz I have had a pleasure of being a member for almost ten years. I now live out of town and continue to bank with them. I have had accounts elsewhere, and they can’t compare to the service I have received here. PTFCU has been helpful in many areas. They are there in emergencies and daily needs. Always willing to go above and beyond for each and every member. I would recommend them to anyone who wants to know they are taken care of, understood and can walk in and be known by name.

Lori Wilkins Very helpful! We were traveling through town and far from home and experienced a tire issue. They were quick to help and got us back on the road quickly.

Tammy Munoz Security Finance in Hereford TX, was very friendly and the process was fast and easy. Thank you Connie for showing me how to use the app and being so kind. Money was in my account in minutes. Great place yo get a loan.

Rene Wyatt Review of Neighborhood Credit Union I have had a very positive experience with Neighborhood Credit Union and would highly recommend it to others. From the start, opening an account was a smooth and straightforward process, with helpful staff guiding me through every step. One of the biggest advantages of this bank is its excellent customer service. Anytime I’ve had questions or concerns, whether in person or over the phone, the representatives have been professional, patient, and efficient in providing solutions. Their communication is clear, and I always receive timely updates about my account and any relevant changes. I did encounter an issue with an automatic payment not going out and when I called in a panic, the bank resolved it quickly and without hassle. They took my concerns seriously, explained the steps they were taking to fix the problem, and followed up to ensure everything was in order. The bank also offers a well-designed mobile app that makes managing my finances easy. Transferring funds, depositing checks, and monitoring transactions are all seamless. Overall, Neighborhood Credit Union has exceeded my expectations with its reliability, great customer service, and commitment to solving any issues efficiently. I am very satisfied with my banking experience here.

Earl Greer I spoke with Derrick today about our accounts to get some clarity. He was very friendly, cordial, and extremely knowledgeable. Knowing my way around in the investment community, I was extremely impressed by his insight and how quickly he answered every question. I would strongly recommend his services as a financial planner and investment advice. His knowledge is well worth the advisor fees from Edward Jones.

K F I have had nothing but great experiences with the Mattsons. They are kind, caring and really take the time to know you. My husband and I live in Houston but feel it is worth the trip to feel so comfortable with our financial services.

Diva Darling Horrible company. They try to really get their money by making your payment go almost all to the interest. Then a slim remainder to the principal. Then if you try to put parking insurance on your car your financing that is just sitting in the parking lot, they tack on $500 of their insurance on your loan. You can only get out of your loan if you sell your car or if you become rich and can pay your car off. Weve had our vehicle for four years and still owe over $14,000 on a 2013 vehicle. Its so ridiculous. DO NOT DO A LOAN HERE OR YOU WILL BE STUCK FOR A LONG TIME.