The Bank and Trust - Boerne (TX)

Matti Tackett As a real estate broker, I continue to be impressed working with Konni Williams and Ryan Fay for a variety of loans. Konni is so quick to respond, thorough, and informative on all of the options for my clients. From VA, to TVLB, to conventional loans, she covers it all and keeps both me and my clients in the loop through the entire contract period.

Veronica Pais Love banking here. I have a disability and they are wonderful and patient helping me. The bank tellers are great. Very helpful. Account is always accurate.

Mary Wright My family and I have appreciated the service received from Watt Wealth Management. Stephanie has always been available to assist whenever needed. Allan and Stephanie service and commitment are cherished.

Chad Caldwell This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.

Christina Marie Piazza Best place to get a short term loan. These women who work there are the best! Very caring, professional, and likable! Id recommend Gold Star in Mckinney to anyone!