Mariner - Amarillo (TX)

Linda Sepulveda Very friendly staff and diligent in helping to find the best option.

eric fisher We were pre approved by 2 other banks and used this one which had the highest interest rate cause the recast option was desirable for our situation. We had to constantly email the same same documents several times, 4 or 5 out of approximately 25 of which were our fault and not the correct documents. This became increasingly annoying as our loan officer and her team decided to start working on our loan about week out from closing, we went a month not hearing from anyone. We asked at least 3 times about buying our points down and received no help except for the fact that the day we signed on the dotted line we seen that somehow we had already bought the points down from 8.1% to 7.35% with $5,300. If it had not been for the fact that we were ready to move and the fact that there were 2 other families waiting for this to go through to make their next home purchases happen, we would have went our previous bank. Our loan officer was not only unfamiliar with our loan when they did decide to work on it but she insisted that I had not disclosed all information needed for this loan. We filled out the review after closing that they asked for with no reply.

Oscar Lopez Ryon provided outstanding service in resolving an issue I encountered with my online banking account. His professionalism and expertise were greatly appreciated.

Renee Bolton I have been with GB for many years now and have been pleased with my experience throughout these years. We have had to close accounts due to fraud & our experience with the agent at GB was pleasant and courteous. We always felt like we could get our questions answered. I wish they had ATMs, but it isn’t like they aren’t the only bank closing them. It’s also nice that every time you walk in you get extremely sweet people greeting you in the lobby. Small town helpfulness at its best like it’s meant to be. I’m glad it isn’t dead.

Meybel Granado My experience with CónsulJavio Financial Services has been outstanding. They are true experts in tax matters, and their professionalism and knowledge were clear from the very beginning. I received clear, precise, and personalized guidance that helped me optimize my tax situation and understand every step of the process. The service was fast, efficient, and always delivered with a friendly and respectful attitude. I especially recommend them to small business owners and entrepreneurs who need trustworthy financial and tax support. Plus, they speak Spanish, which makes everything even more accessible and comfortable for Spanish-speaking clients. You’ll be in great hands!