5 /5 Jing Harlan: Lucrecia is great, patient, kind, knowgageable. It is hard to understand some home insurance terms such as dwelling, structure, liability, medical payment, deductible... Lucrecia took her time to explain to me line by line. When I purchased my first life insurance from Lucrecia, I was very nervous, I didnt know what to expect, she didnt push or rush me, she sent more additional info and guide me to choose right coverage, she worked very hard and intelligent. She looks after her customers and she always has the best interest for her customers. I can not be more happier for her 5 star service!